What NDIS Support Coordination Qualifications Are Required ?

NDIS Support Coordination Qualifications

What NDIS Support Coordination Qualifications Are Required ?


A registered NDIS Support Coordinator plays a significant role in helping you understand how your plans work. They communicate with you every crucial detail of your NDIS plan. If you are interested in becoming an NDIS support coordinator, there are several different qualifications and skills that you should consider.

Responsibilities of Support Coordinator

Support coordinators work with a variety of individuals with diverse needs and challenges. They may be hired to work with a single participant or to coordinate a group of participants. Regardless of the number of participants, support coordination is generally a rewarding career.

Support coordinators are responsible for connecting people with the resources and services they need to live more independently. Some of their responsibilities include monitoring progress on goals, assessing the impact of a plan, and developing relationships with other community members.

Generally, the best Support Coordinators know their Plans inside and out and have the skills to help participants put them to use. In addition to the above, a support coordinator has to manage billing, service agreements, and other business-related elements.

Educational Requirements

To begin a career as a support coordinator, you must at least complete high school education.

  • Earn a vocational qualification or bachelor’s degree in an allied health field.
  • Most support coordinators require a current National Police Certificate, or police check, to show they are of good character.

Types of NDIS Support Coordinators

Local area coordinator

NDIS Local Area Coordinators (LAC) help people with disability access mainstream services. They provide information and contact details for a variety of service providers. These include family, community and government services. LACs also help plan holders access their support. If the participants need a change in their plan, the LAC will work collaboratively with the participant to make a new plan. This is called Plan anagement and is funded by NDIS.

When a participant meets with a Local Area Coordinator, the participant must be prepared for a one to two-hour meeting. It is important for the local area coordinator to explain the NDIS Scheme and how the plan will benefit the participant. The Local Area Coordinator must work with the participant to identify their goals and supports and develop a plan to help them achieve them. This plan will be tailored to their specific needs.

Specialist support coordinator

Specialist support coordinator qualifications can be helpful for people in need of a higher level of assistance. These individuals are often qualified allied health professionals such as social workers, occupational therapists or psychologists. They can work with you to help you overcome barriers and ensure that your support is delivered consistently.

A support coordinator can help you make the most of your NDIS plan. It’s important to know what your plan includes before you start working with a support coordinator. An experienced support coordinator will assist you with identifying your needs and connecting you to providers and other support services.

They will also help you put your plans into action. Depending on your needs, you may only need a support coordinator for a short time, or you might be able to work with one for a longer period.

Skills Required to Become NDIS Support Coordinator.

To successfully get hired as NDIS Support Coordinator, you need the following skills:

Interpersonal skills

Clients must trust their support coordinator to convey their needs and challenges comfortably. They must develop interpersonal skills such as building positive relationships with clients.

Communication skills

Having better communication skills is essential for support coordinators. They need to be an active listener to assess situations the client is dealing with. Also, they must know the right question to ask.

Customer service

Successful support coordinators provide high-quality customer service. They listen to their needs patiently and work hard to deliver what they require.


Though the support coordinator interacts one-on-one with clients, teamwork skills play a vital role. This will enable them to participate in team discussions and seek out any conflict in coordination with other team members.


In conclusion, NDIS support coordination qualifications are important for those responsible for the management and operation of NDIS systems. A strong understanding of the NDIS system and its components is essential to be a successful coordinator.

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