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About Us

Who We Are

TriCare Services was established to provide services under the National Disability Insurance Scheme to people with a disability living in and around metropolitan Melbourne. Our management team has over 10 years of experience in the sector and along with our equally experienced registered nurses and allied health professionals; TriCare Services is well positioned to get the best outcomes for our clients. Our staff bring with them a wealth of knowledge and are able to meet the specific needs of all our clients including those from Culturally and Linguistically Diverse (CALD) backgrounds.  As an organisation, we uphold the true essence of the NDIS:

The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with disability, their families and carers. As an insurance scheme, the NDIS takes a lifetime approach, investing in people with a disability to improve their outcomes later in life.

TriCare Services’ Vision

To be an innovative disability services organisation with a strategic focus to provide quality services to all our clients. TriCare Services believes that every person has the right to access and exercise choice in ways that achieve their full potential by upholding and maintaining their dignity and quality of life.

TriCare Services’ Mission

Supporting and enhancing the well-being of people with disabilities living in and around metropolitan Melbourne. We will achieve this by providing excellent supports and care for all our clients and families.

Our Values

All of TriCare Services’ operations and activities are built upon the values of:

  • Respect
  • Connectedness
  • Accountability
  • Innovation

Our Goals

Goal 1:

Empower our clients to evaluate choices, make decisions and be active members of their community.

Goal 2:

Deliver high quality standard services to our clients and ensure their respect is of utmost importance.

Goal 3:

Create a friendly and nurturing working environment where the carers and our clients’ families can collaborate.

Goal 4:

Be a compliant, effective and accountable organisation.

Our Guiding Principles

  • Empowerment, decision making and choice – empower people with disabilities by offering them choices and support in making decisions
  • Promoting community involvement – connect clients with their families, friends, and wider community and involving people with disability in various community social events
  • Fairness and consistency to all – respect is the foundation of all human relationships. There is something special about each and every one of us, regardless of age, ability, status or background.
  • Accountability to everyone – we will be relevant, transparent, responsive and accessible to our stakeholders.
  • A “can do attitude”- we believe a can do attitude embedded in our organisation and our employees will help lift organisational morale and help clients achieve their goals
  • Quality


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